Digital maturity refers to an organization’s ability to effectively leverage digital technologies to achieve its strategic goals and objectives. It involves not only the adoption of digital tools and systems but also the development of digital skills, processes, and culture across the organization.
A digitally mature organization has a comprehensive and integrated approach to digital transformation. It recognizes the importance of digital technologies in driving innovation, improving efficiency, and enhancing customer experience.
There are 3 phases of digital maturity.
Get a clear picture of these three phases of digital maturity with this infographic.