Incident Management Software

Manage incidents and non-conformities as an integral part of your holistic GRC program.

incident management software
Prevent incidents before they happen

Reduce incidents and mitigate losses by taking a proactive, risk-based approach to incident management. Corporater enables organizations to have a complete overview of risks and incidents across their organization, conduct risk assessments, and take corrective and preventive action (CAPA) to prevent incidents and non-conformities before they happen.

Enlarge
Corporater Incident Management Software

Incident management plays an important role in ensuring safety and business continuity. Organizations that take a proactive approach to incident management are better prepared to mitigate incident impact on business operations, and ensure that when an incident does occur normal operations can be restored as quickly as possible. Many organizations today still use Excel spreadsheets and paper-based systems to report incidents. Such methods are prone to human error and inefficient in preventing future incidents.

Corporater enables organizations to digitize incident management processes, accelerate incident response, and make incident management an integral part of their GRC program. Corporater software combines people, processes, and technology with GRC and performance best practices. This allows organizations interconnect all their performance, risk, and compliance activities and benefit from synergies in their GRC program.

Built as an extension of Corporater Risk Management solution, Corporater Incident Management software comes pre-configured with a comprehensive set of incident management tools including incident dashboards, incident registers, automated workflows, risk assessment, root cause analysis, alerts and notifications, incident form templates, and incident report templates.

Corporater Incident Management software enables organizations to:

  • Have a complete overview of incidents across the enterprise
  • Monitor and manage status of incidents on incident dashboards
  • Detect, investigate, prioritize, and analyze incidents and near-loss events
  • Standardize and automate workflows for handling incidents
  • Conduct investigations to identify incident root cause(s)
  • Take corrective and preventive action (CAPA)
  • Set up control measures to prevent incident recurrence
  • Use automated alerts to be notified about new and unresolved incidents
  • Comply with regulatory requirements and standards
  • Generate and distribute incident reports

Built as a fully configurable software, Corporater enables organizations to mirror their business structures, processes, and workflows, and make ongoing modifications to the setup as their needs evolve. Add new entities and business units, modify your incident report templates with new mandatory fields, or update your workflows to reflect new organizational processes. Indefinitely. With Corporater you are never stuck, never locked in.

Corporater is suited to support various compliance frameworks, standards, and regulatory requirements, including COSO, ICS, ISO 31000, ISO 27001, Basel, Solvency, Sarbanes-Oxley, and others. Corporater Incident Management software can be seamlessly integrated with other Corporater solutions, such as Enterprise Risk Management, Performance Management, and Business Continuity Management to form a holistic integrated GRC program.

Solution Fatures

  • Intuitive user interface
  • Incident dashboards
  • Incident categorization
  • Incident analysis
  • Incident reporting
  • Root cause analysis
  • Corrective and preventative actions (CAPA)
  • Workflow automation
  • KPIs, KRIs, and metrics
  • Analytics
  • Impact assessment
  • Risk identification
  • Risk assessment
  • Data integration (automated and manual data input)
  • Data visualization
  • Third-party data integration
  • Business framework support
  • Customizable forms
  • Roles and responsibilities
  • Alerts and notifications
  • Customizable branding
  • Access control / permissions
  • SSO

Solution Benefits

Prevent incidents and non-conformities

Prevent incidents by taking a risk-based approach to incident management. Keep track of potential risks on local and global level, and set control measures in place before a risk becomes an incident. Protect your organization from future incidents by conducting investigations and a root cause analysis.

Have a complete overview of incidents

Have an at-a-glance overview of all incidents happening across your organization. Use Corporater pre-configured incident dashboards or configure your own. Create custom views to display incidents by type, business unit, or time period. Drill down to see incident details and track status of incident remediation efforts.

Achieve a more realistic risk profile

Collect and connect your risk data to have a good understanding of various risk impact on your business operations. Corporater enables you to aggregate data from various sources to have a complete picture of your risk profile. Risk data may enter the system via automated upload or be entered manually by users.

Drive operational efficiencies

Drive operational efficiencies by standardizing your incident reporting process. Make it simple for your employees to report new incidents with easy-to-use data entry forms. Users can select a type of incident, add incident description, and assign a resource responsible to carry out investigation. Use Corporater pre-configured incident report template, or make it your own by adding custom fields. Capturing incident data in a consistent manner makes for an easier comparison, analysis, and reporting.

Alleviate administrative burden

Save time, cost, and resources by automating repetitive administrative tasks. Alleviate administrative burden with automated workflows, reminders, notifications, and reports. Set up automated alerts to escalate incidents to the appropriate management levels based on set thresholds.

Foster culture of accountability and transparency

Drive culture of accountability and transparency by providing your teams with a complete visibility of your incident data. Define roles and responsibilities, and assign tasks to clearly communicate who is responsible for investigations, corrective and preventive actions (CAPAs), and reporting. Help your teams stay organized with “my responsibilities” views and to-do lists. Encourage incident and near miss reporting.

Integrate risk and incident management

Track, manage, and resolve risk issues and incidents using a single system. Configure custom dashboards to display risks, incidents, and controls together in a single view. Create risk registers to have an overview of events that could happen — see all risks in a single view, conduct risk assessments, and take risk-mitigating actions. And create incident registers to have an overview of events that happened — see all incidents in a single view, conduct investigations, and respond to incidents. Easily distinguish between various types of risks and incidents, so you could manage them accordingly.

Demonstrate compliance

Collect, organize, and report data required to comply with laws, rules, standards, and regulations applicable to your industry. Generate comprehensive reports for senior management, regulators, and other key stakeholders. Include various data visualizations such as heat maps, radar charts, bar charts, area charts, and others. Export your reports in a variety of formats including Word, Excel, PPT, and PDF.

incident management software
  • SaaS, on premise, or private cloud deployment
  • Industry-leading security for your data
  • Flexible configuration and customization
  • Rapid implementation
  • Ongoing support and innovation

Key Capabilities

Corporater Incident Management software comes pre-configured with best practice frameworks, templates, and functionalities needed for an effective, risk-based incident management.

Custom Dashboards

Go beyond traditional dashboards. Configure custom business dashboards to display relevant information, KPIs, and other metrics. No coding needed.

Automated Workflows

Automate your business processes and workflows to streamline operations, increase accountability, and ensure adherence to your procedures.

Compliance Reports

Generate compliance reports and submit them through review / approval process. Include visual elements such as charts and graphs.

Data Visualization

Visualize your data story with custom-colored charts, graphs, risk heat maps, strategy maps, and more. Add your brand colors and design elements.

Flexible Configuration

Create a digital twin of your organization. Corporater features an agile, flexible configuration environment managed directly by end users.

Risk Assessments

Assess, evaluate, respond, treat, and report your risks. Corporater supports quantitative and qualitative risk assessments.

Business Framework Support

Establish, visualize, and align goals, objectives, and thresholds across the organization according to well-known business frameworks.

Incident Management

Establish and automate incident management process to minimize adverse impact on your organization. Monitor, report, and resolve incidents.

Alerts & Notifications

Create custom alerts to notify key stakeholders when an incident occurs, when a new risk is identified, or when a new issue arises.

Ready to get started? Request your free demo today.

Discover more Corporater business solutions

All solutions built on Corporater Business Management platform can be seamlessly integrated with one another allowing you to start with one solution and scale up later as your needs evolve. With Corporater, the process of scaling up is fast, easy, and non-disruptive to the end users.

Risk Management

Enterprise Risk
Management Software

Learn more >
Risk Management

Operational Risk
Management Software

Learn more >
Risk Management

IT & Cyber Risk
Management Software

Learn more >
Risk Management

Barrier
Management Software

Learn more >
Regulatory & Organizational Compliance Management

ISO Compliance
Software

Learn more >
Regulatory & Organizational Compliance Management

Organizational Compliance
Management Software

Learn more >
Regulatory & Organizational Compliance Management

Regulatory Compliance
Management Software

Learn more >
Business Continuity & Resilience

Business Continuity
Management Software

Learn more >

Why top organizations choose Corporater

Deployment of your choice

Select deployment option that fits your needs: SaaS, on premise, or private cloud.

Powerful Data Integration

Integrate data from various sources to have a full picture of your business.

Flexible Configuration

Have it your way – create a solution that fits your specific business requirements.

Rapid Implementation

Get up and running in weeks, not months, with Corporater ready-to-go accelerators.

Industry-leading Security

Corporater is VL5 Veracode Verified and offers the highest level of security.

World-class Customer Support

We are here for you with premium support and continuous innovation updates.

Contact us to schedule your free demo.
Request Demo