strategy management

Rock Your Business

Paul Niven

Fans of The Eagles – and really, how can you not be a fan of a group that has produced so many memorable songs on the way to selling a whopping 150 million albums over their 30 year span – will be interested in a fascinating documentary titled “History of the Eagles [...]

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Balanced Scorecard

The Offshoring Balanced Scorecard

Paul Niven

When I read a business magazine, it’s not only the articles themselves that draw my attention, but also the glossy eye-catching advertisements surrounding the words of wisdom. A scan of the ads reveals what’s hot in the business world – the products and [...]

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strategy management

The Serious Downside of Working Lunches

Paul Niven

Over the past twenty years, I’ve facilitated thousands of workshops during which my clients engage in the significant mental effort required to develop Balanced Scorecards that will lead to the execution of their strategy [...]

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performance measurement

Performance Measurement is Everywhere

Paul Niven

One of the many benefits of performance measurement is its ability to help us understand and provide context to the past. Most modern organizations, which find themselves drowning in a sea of of raw data while yearning for real insights [...]

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leader business management platform

Three Resolutions for Every Leader

Paul Niven

At the beginning of every calendar year, many of us will be thinking about how we can change our lives for the better. Accordingly we will make a number of resolutions. For all of the leaders out there, here are the three resolutions I suggest you to improve [...]

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Balanced Scorecard

The Power of Counter-Balanced Measures

Paul Niven

Recently I worked with a client who was in the process of cascading the Balanced Scorecard throughout their organization; taking that all-important step of using the power of linked Scorecard performance measures [...]

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Corporate Performance Management Solution

Fortifying Your Financial Perspective

Paul Niven

In most writing on the Balanced Scorecard you will find substantially less ink devoted to the Financial perspective than to the Customer, Internal Process, and Employee Learning and Growth dimensions. This is certainly not a surprise to people familiar with the [...]

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strategy management

A Wake Up Call for Catalytic Mechanisms

Paul Niven

Last night, around 2 am, my wife and I were awakened from our slumber by a beeping sound. It probably took two or three beeps to register, then we were both awake, and irritated enough, to realize it was repeating in a pattern. This wasn’t some rogue [...]

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strategy management

Getting Your Board on Board

Paul Niven

In a wide-ranging discussion I recently held with the senior strategy officer of a midsized organization the conversation eventually made its way to their Board of Directors. I asked how involved the Board had been in their Balanced Scorecard. “Not at all” this person [...]

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Strategy Management

You are the CEO for a reason

Paul Niven

Before the first workshop with a new client I meet with the organization’s CEO or Executive Director to share with them the purpose of the event, outline my approach, and review their role in helping the group achieve its desired outcomes. Although every individual [...]

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strategy management

Do Government “Customers” Have a Choice?

Paul Niven

In many ways I believe the essence of strategy lies in the choice of a singular value proposition, or determining how you will balance your resources across the spectrum of choices. What is a value proposition? [...]

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Spark change begin with proactive action

To Spark Change, Begin with a Provocative Action

Paul Niven

When working with clients on strategy execution I tell them they’re about to embark on a journey of great change. A change in the way they measure and manage performance, a change in the way they report and analyze [...]

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