WORKFLOW

Action Group

An Action group is a grouping of Workflow actions that should be performed together. An Action group may be added directly to a category, or to an Event schedule or a Follow-up schedule.

 

When an Action group that has been added directly to a category is connected to an Action button, multiple actions may be executed when the Action button is clicked on the web, independent of any particular event or schedule.

 

A Logs folder may be added to an Action group, instead of or in addition to the one under the Event rule. The events in the Action group will be logged there.

 

How to create an Action group

To create an Action group, right click a Category, an Event schedule, or a Follow-up rule and choose Add -> Action group.

Properties

General

 

Audit

 

Advanced

ID

 

 

Now you need to add one or more Actions to the Action group, to specify what is to be done when the Action group is run. This is done by right clicking the Action group and selecting Add and the action you want from the menu. See the relevant sections in the documentation for information on configuring the different actions.

 

 

Version 5.1.2.0

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