creating arenas

Creating arenas for employees to connect to strategy

There is a lot of unrealized value in your organization, especially employees who are close to customer and customer requirements. They have a lot of valuable input to product and product strategy. It is therefore [...]

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strategy management

“Rolling out” or “Rolling over”

Business people want influence. When executing strategy it is important that people are engaged in the process of rolling out and cascading strategy. What do high level strategic decisions mean for my department? When rolling out (cascading) strategy it is [...]

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strategy management

The two management types you do not want to hire

I have met a lot of managers during my time in business. I have also employed many managers. Some are very successful and get the best out of their employees. I have wondered what make some successful [...]

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Performance management

Managing performance is managing people

Many managers appear to believe that the right way to manage a company is to put a lot of control mechanisms in place. This thinking is driven by the idea that all people are lazy and need to be closely managed [...]

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strategy management

The longest journey

This Easter I went skiing. During my trip thought about old Norwegian heroes who traveled by skis to the North and the South Poles. Wow – those were long journeys. But the longest journey that I can think of is the distance between the temples of a [...]

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strategy management

What kind of perspective do you have?

When I consult with companies I always look for the type of perspective of the people I meet. I encounter many different people, and what strikes me is that they often hold a very narrow view of performance. What I try [...]

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strategy management

What words are you using in your strategy plan?

I read a lot of strategy documents and most of them are written using common language. Words like the best, outstanding, leading, world class, and international have different meaning to different people. Consider a [...]

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balanced scorecard solution

BSC Champion Testimonials

When people ask me about customer references I always tell them that they should not ask the person that has committed the money for the project. This person is by default obliged to say that the project was a success. I suggest to talk to people who are [...]

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strategy management

Can you lose weight by weighing yourself?

I recently turned 40, and like many other men my age, I am cultivating a bit of a belly. Over the past few years, I have weighed myself more than ever. Sadly, the needle on the scale keeps going up and up. In the business [...]

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KPI and dashboard

No KPI is Perfect

Measure focused companies are very eager to find the “right” KPI. I doubt the existence of perfect KPIs. But in our endeavoring search for perfection, we have to make compromises. After all, you might actually find “gold” on “the golden happy mean”. When I am working [...]

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KPI and Dashboards

KPI Door

The selection of key performance indicators (KPIs) is on the minds of many companies these days. I have had consultants from the most prestigious strategy and management companies call me to ask what KPIs they should use for a particular industry [...]

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strategy management

Cause and Effect

I have seen many strategy maps and I have also seen many people working with strategy maps over the last decade. In the process of developing maps I have observed people struggle to illustrate all causes and effects that occur in their company. At the end [...]

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