Corporate Performance Management

What is implementation?

The success of your performance management implementation involves more than choosing the right software. You also require the right implementation. But what is implementation? With Corporater EPM Suite, customers license an out-of-the-box solution. This means [...]

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strategy management

Getting Your Board on Board

In a wide-ranging discussion I recently held with the senior strategy officer of a midsized organization the conversation eventually made its way to their Board of Directors. I asked how involved the Board had been in their Balanced Scorecard. “Not at all” this person [...]

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Strategy Management

You are the CEO for a reason

Before the first workshop with a new client I meet with the organization’s CEO or Executive Director to share with them the purpose of the event, outline my approach, and review their role in helping the group achieve its desired outcomes. Although every individual [...]

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strategy management

Do Government “Customers” Have a Choice?

In many ways I believe the essence of strategy lies in the choice of a singular value proposition, or determining how you will balance your resources across the spectrum of choices. What is a value proposition? [...]

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Corporate Performance Management

Do we need to re-write all management literature?

I have lately been reading a book about the Renaissance period and how the rulers of Firenze managed to navigate in the political landscape about 500 years ago. It struck me that the management discipline 500 years [...]

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Spark change begin with proactive action

To Spark Change, Begin with a Provocative Action

When working with clients on strategy execution I tell them they’re about to embark on a journey of great change. A change in the way they measure and manage performance, a change in the way they report and analyze [...]

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strategy management

How Well-Intentioned Leaders Can Sabotage a Balanced Scorecard Implementation

It’s well documented that organizations struggle with change. In one of many studies on the topic, Michael Beer of Harvard Business School estimates failure rates as high [...]

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Balanced Scorecard

Unfreezing Your Balanced Scorecard

One of the basic tenets of change management is that over time people and institutions tend to become ‘frozen’ in their ways of doing things. Frozen in the way they think about customers and markets, about which products and services to provide [...]

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strategy management

Simplicity – It’s Harder than it Sounds

If you had one of the top productivity blogs on the web do you think it would be wise to suddenly tell your readers they should “Toss productivity advice out the window?” Seems crazy, or at least counter intuitive, but that’s exactly what Zen Habits blogger Leo [...]

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strategy management

ONWARD! – Action Brings Clarity

If you never take action, you’ll never get any feedback on your attempts, and without feedback, you’ll never grow as a problem-solver…When you do take action, every result is an opportunity to reflect and learn valuable lessons. Even if what you take away from [...]

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corporate performance management

The Power of Leading Indicators – As Important As Ever

In the Performance Management and Balanced Scorecard worlds we often highlight the value of leading indicators of success. An effective system should contain a mix of lagging and leading measures [...]

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business intelligence and analytics

The Space Between – The People Side of Change

I was a fresh MBA student, on my intern assignment between semesters at the ripe young age of 26. I had just finished a year of “Business 101” and was bursting with confidence (some might say cockiness) [...]

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