Balanced Scorecard

The Power of Counter-Balanced Measures

Recently I worked with a client who was in the process of cascading the Balanced Scorecard throughout their organization; taking that all-important step of using the power of linked Scorecard performance measures [...]

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Corporate Performance Management Solution

Fortifying Your Financial Perspective

In most writing on the Balanced Scorecard you will find substantially less ink devoted to the Financial perspective than to the Customer, Internal Process, and Employee Learning and Growth dimensions. This is certainly not a surprise to people familiar with the [...]

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strategy management

A Wake Up Call for Catalytic Mechanisms

Last night, around 2 am, my wife and I were awakened from our slumber by a beeping sound. It probably took two or three beeps to register, then we were both awake, and irritated enough, to realize it was repeating in a pattern. This wasn’t some rogue [...]

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Corporate Performance Management

What is implementation?

The success of your performance management implementation involves more than choosing the right software. You also require the right implementation. But what is implementation? With Corporater EPM Suite, customers license an out-of-the-box solution. This means [...]

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strategy management

Getting Your Board on Board

In a wide-ranging discussion I recently held with the senior strategy officer of a midsized organization the conversation eventually made its way to their Board of Directors. I asked how involved the Board had been in their Balanced Scorecard. “Not at all” this person [...]

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Strategy Management

You are the CEO for a reason

Before the first workshop with a new client I meet with the organization’s CEO or Executive Director to share with them the purpose of the event, outline my approach, and review their role in helping the group achieve its desired outcomes. Although every individual [...]

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strategy management

Do Government “Customers” Have a Choice?

In many ways I believe the essence of strategy lies in the choice of a singular value proposition, or determining how you will balance your resources across the spectrum of choices. What is a value proposition? [...]

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Corporate Performance Management

Do we need to re-write all management literature?

I have lately been reading a book about the Renaissance period and how the rulers of Firenze managed to navigate in the political landscape about 500 years ago. It struck me that the management discipline 500 years [...]

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Corporate Performance Management

Rules-based Reporting

Did you know that the Reporter module has far more capabilities than just being able to report on elements in the web? Building on my previous blog entry, reports can be written that follow the same “rules” that businesses use in reporting and distributing information [...]

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Spark change begin with proactive action

To Spark Change, Begin with a Provocative Action

When working with clients on strategy execution I tell them they’re about to embark on a journey of great change. A change in the way they measure and manage performance, a change in the way they report and analyze [...]

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strategy management

How Well-Intentioned Leaders Can Sabotage a Balanced Scorecard Implementation

It’s well documented that organizations struggle with change. In one of many studies on the topic, Michael Beer of Harvard Business School estimates failure rates as high [...]

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Business intelligence and analytics

Trust Your Guts – Instinct vs Analytics

You can’t connect the dots looking forward; you can only connect them looking backwards…you have to trust that the dots will somehow connect in your future. You have to trust in something — your gut, destiny, life, karma, whatever. This approach has never [...]

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