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External and internal surveys via web-forms
Corporater Surveyor is an integrated module for web-based surveys. The surveys can be administered internally in the organization or externally to customers, vendors or others. Data from surveys make up an increasing part of the scorecards and this module ensures efficient and inexpensive distribution and gathering of data. A separate e-mail server is built into the application to distribute invitations to participate in the surveys. Automated presentation of a survey to a web site is also possible.
Corporater Surveyor is an add-on to Corporater Forms and is designed for surveys of customers, quality, service, and market temperature. Immediately after the respondent clicks on ‘Send form’, the responses are displayed in the scorecard database and the information is available for analysis and reporting.
Corporater Surveyor has functionality which allows respondents to be anonymous. If the administrator chooses ‘high integrity’ for a survey, the response is physically separated from information about the respondent and can not be traced. Additionally, it is possible to limit access to answers if there are few respondents at one level (e.g., a department with few employees). If there are few respondents, the responses will be included in a higher level.
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